I am at the hotel and they do not have my reservation. What should I do?

  • If you are having issues with or while at the property and a property representative is unable to resolve your issue directly, please feel free to call a Getaroom customer service representative at 1-800-468-3578 select option #1.
  • If calling from outside the US, 1-469-675-5368.
  • You may also submit a service request form with this link:  Service request form
  • Tell us what the problem is and we will work with the property to resolve the issue.



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