How to cancel your booking?



  • We will be more than happy to assist you with cancelling your reservation. Please refer to your confirmation page to obtain our customer service contact number. 
  • To access your confirmation page, please Visit and click on the Reservations Tab
  • Enter your First Name, Last Name, and Confirmation Code beginning with "R". Then click Look Up Reservation. 
  • Please refer to your confirmation receipt or the cancellation policy noted on your reservation details.
  • You will be subject to your agreed upon cancellation policy on your reservation, meaning there might be penalties or fees for cancelling. 
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